Today, we start rolling out User Experience (UX) enhancements to our Portal.
These UX improvements are designed and implemented as a result of direct feedback that we receive from our users. The feedback is collected using the following methods:
- Email at firstname.lastname@example.org
- Support chat on the Portal
- Direct communication with your point of contact
Before we get into the new Quick Share feature, I encourage every MSP and Enterprise user to reach out to us and share some feedback. We try to be as responsive and agile as possible when implementing your suggested improvements.
Having said that, let's get into the feature of the day: Quick Share.
Up until today, sharing access to a password with a user or a group required you to access the password page then navigate to the user section and select the user(s) that you want to share access with. This process generates some friction with users who have to continuously use the feature.
In an effort to reduce the number of steps you have to follow when sharing access, we added a Quick Share action button in the top bar, which is accessible from every page in the Portal, and a Quick Share button next to every item in the Vault page.
General Quick Share Button
Activating the Quick Share button prompts you with a list of items stored in the portal. Select the item(s) that you would like to share and click on "Next". You will then be prompted to select users, groups, or item folders you would like to share the selected item(s) with. It's as easy as that.
You can activate the feature from any page in the portal, which greatly simplifies the process of sharing items on the fly.
Contextual Quick Share Button
In the vault page, every item now has a Quick Share button that appears when you hover over it. Pressing it prompts you to select users, groups, and item folders you would like to share the item with. All you need to do is select the destination and click on "Apply" to push the item to the desired resource.
We hope that you enjoy these first steps in trying to make the Myki Portal as intuitive and enjoyable as possible.
There's a lot more to come, as the next UX upgrade will improve the process of adding items to the portal. More on that in our next post.
In the meantime, we'd love to hear what you think of our new Quick Share feature.