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We Got Acquired! What You Need to Know

Today is an exciting day for the team here at MYKI! We are delighted to announce that JumpCloud has acquired MYKI's technology and team. This is a new chapter for us as we turn our MSP know-how, engineering talent, and our technical expertise towards enhancing the JumpCloud platform to deliver superior security, ease of use, and value to both MSPs and SMEs.

What Will Happen to Existing MYKI Products?

After careful consideration, we have made the difficult decision to discontinue our existing products: the MYKI app and extensions, MYKI for Teams, MYKI for MSPs, as well as GUARD by MYKI.

While we regret any inconvenience this announcement may cause, we are confident that this is the right course of action to enable the MYKI team to focus on building our next chapter.

We are committed to making this experience as frictionless as possible for you. For that reason, the MYKI platforms will remain fully functional until April 10th, 2022, to allow you ample time to export your data. We have put together an article that you can access here to guide you through the export of your personal, company, and customer data from MYKI in order to import it into other solutions.

We strongly encourage you to do so as soon as possible to avoid any last-minute difficulties. On April 10th, 2022, we will remove our apps and extensions from their respective stores, turn off our platform servers and delete any data stored on them.

What About Paying Teams/ MSP Customers?

For our monthly paying customers, you will no longer be billed starting today and will maintain access to your vaults until April 10th, 2022.

For our yearly paying customers, we are ready to issue refunds on a prorated basis for the remainder of your subscription period. To inquire about a refund, email us at info@myki.com and we will work with you on issuing your refund.

Will the MYKI Team Join JumpCloud?

MYKI’s founders, leadership, as well as most team members will join the JumpCloud organization to help carry the vision forward.

Who is JumpCloud?

JumpCloud is a US tech company with a global footprint. The JumpCloud Directory Platform centralizes the management of user identities and devices through SSO, MDM, MFA, and more, enabling small and medium-sized enterprises to adopt Zero Trust security models.

JumpCloud® has a global user base of more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, and Foursquare. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike.

You will be receiving multiple emails before April 10th, 2022 to remind you to take the appropriate steps to export your data securely onto other platforms. Until then, we want to thank each and every one of you for choosing MYKI and growing with us as a company. We are confident that you will encounter our products again in the future albeit under a different shape or form.

We Got Acquired! What You Need to Know
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