Dear Mr. Claus
Hope this email finds you well.
First of all, I'd like to congratulate you once again on finally going digital after all these centuries in the business, and for choosing to partner with us for all your IT needs.
We've certainly made a lot of progress over the past quarter. While the more traditional letter-based system you relied on did have its charm, setting up that email server was definitely a step in the right direction.
The optimizations we've made to your toy supply chain were no small feat either. With the elves having to work remotely this year, ordering everything off Amazon instead of manufacturing it in-house was much safer and frankly much more cost-efficient.
Having said that, I do think we've still got a long road ahead of us in terms of cybersecurity. Earlier this month, when you asked to have your email password reset because you'd forgotten it, I became aware of the fact that you had been using "hohoho" not only as your email password, but as the password for every single one of your accounts.
The internet can do wonders for your business, but it can also expose it to countless online threats. If you're not careful, one well-executed cyberattack could potentially grind your whole operation to a halt, and that would mean a whole lot of disappointed children, Mr. Claus.
Anyway, I know tonight is your busiest time of the year, but this is a pretty urgent matter. Let's try to get on a call as soon as you're available to discuss how we can start securing your organization.
Have a safe flight. Oh and, Merry Christmas!